Iridescent Shimmer BDSM Bondage Restraint Set

Order Processing & Shipping Policy
Discreet & Efficient by Design

Order Processing
All orders are processed within 1-3 business days (excluding weekends/holidays) after confirmation email is sent. Once your package leaves our warehouse, you will receive a shipping notification with tracking details.

International Shipping
We ship globally via FedEx, DHL, UPS, and SF Express, with an estimated delivery time of 3-10 business days (subject to customs clearance in your country).

Free Shipping
Enjoy free worldwide shipping on orders over $129 USD!

Shipping Costs
All-inclusive shipping fees (covering duties and taxes under DDP terms) are calculated at checkout.

Order Tracking
A tracking number will be emailed immediately after dispatch. Please allow 48 hours for tracking updates to appear in the carrier’s system. If you don’t see updates within 2 days of receiving your confirmation email, contact support@desireblaze.com with your full name and order number.

Important Notes

1. Information Accuracy: Ensure your shipping address and contact details are correct at checkout. DESIREBLAZE is not responsible for misdeliveries caused by incorrect information.

Customer Support
For assistance, email support@desireblaze.com or use our website chat. We guarantee a response within 48 hours.

Thank you for choosing DESIREBLAZE—where discretion meets sophistication.

DESIREBLAZE Return & Refund Policy

At DESIREBLAZE, we uphold rigorous quality standards and strive to deliver an exceptional shopping experience.

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1. Order Cancellation & Refund Stages

Before Shipment

• You may cancel your order anytime for a full refund by contacting us before dispatch.

During Shipment

• If your order is already in transit, kindly email us immediately to attempt package interception.

  • Successful interception: Full refund processed within 24 hours.

  • Unsuccessful interception: Return the item upon delivery for a refund (a $10 logistics fee will apply).

After Delivery

• Refund eligibility is determined based on the criteria below.

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2. Return/Exchange Eligibility

**✅ Accepted Conditions**

• Unopened items: In original sealed packaging with tags intact.

• Quality issues: Damage, defects, or incorrect items (provide evidence within 24 hours).

**❌ Non-Accepted Conditions**

• Opened items without quality issues (for hygiene protection).

• Customized/personalized products.

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3. Return Process

Step 1: Request Initiation

• Email us within 14 days of delivery with:

  • Order number

  • Brief video (10-15 seconds) showing packaging seals (unopened items) OR

  • Clear photos of defects (quality issues).

Step 2: Return Instructions

• Approved returns: We’ll provide a prepaid return label (customers cover import taxes if applicable).

Step 3: Shipment Tracking

• Email us the tracking number to expedite processing.

Step 4: Refund Issuance

• Refunds issued to original payment method within 1-2 business days after verification.

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4. Important Notices

• DDP Shipping: All-inclusive fees cover duties/taxes at checkout.

• Non-Refundable Scenarios:

  • Packages marked “Rejected” due to invalid address or refusal to accept delivery.

  • Items returned without prior approval.

• Warranty Support: Exchange privileges available for quality issues within warranty periods.

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Thank you for trusting DESIREBLAZE.
Your satisfaction drives our commitment to excellence. For urgent concerns, email us 24/7 at [support@desireblaze.com].

Invalid/unreachable recipient contact information
Ensure shipping details are accurate before confirming orders.
Thank you for supporting DESIREBLAZE. We are committed to continuously enhancing your shopping experience and delivering products that exceed your expectations.